Resources for Downloads
We value all our clientele and strive for excellence in the services that we provide. Our customer service charter sets out our commitment to you and outlines the standard of service that you can expect in your dealings with us. Through our service standards we will;
- Provide you with clear, accurate and timely information
- Treat you with respect and always act with honesty and integrity
- Strive to continuously improve our processes and the way we do business with you
- Actively seek your feedback on our services to ensure they meet your needs
- Be responsive by dealing with all customer complaints as quickly as possible and respond to your
inquiries on phone, and on email.
Your feedback and comments are important to us. The information you provide will help improve our
services. When you receive good service, help us to recognize the efforts of our people.